Have a question? Check here first for answers.
Frequently Asked Questions
All benefits-eligible employees and their dependents can participate and review the benefits information.
You must enroll within 30 days of your start date.
You can contact the Benefits Group in Human Resources at 1-816-822-3400 or via the benefits portal, benefitsolver.burnsmcd.com. While outside the company network, log in using your standard network username and password.
Visit benefitsolver.burnsmcd.com, and if you are on the company network, you will be logged in automatically. If you are visiting the site from outside the company network, please log in using your standard network username and password.
Click “Start Here” on the banner at the top of the site and follow the instructions to enroll in your benefits or waive coverage.
Click “Start Here” on the banner at the top of the site and follow the instructions to enroll in your benefits or waive coverage.
Yes, you can contact the provider directly. Refer to the contact and plan information on that specific vendor’s page.
You can make changes to your benefit elections if you have a qualified life event (i.e. birth, adoption, marriage, divorce, etc.) or during Open Enrollment. You can make changes to your Health Savings Account, Parking or Transit Flexible Spending Accounts at any time during the year.
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Common Terms & Definitions
Base Annual Salary – The initial rate of compensation you receive for work performed. It excludes benefits, bonuses, or other potential compensation.
Beneficiary – The recipient you choose who will receive benefits if you die while covered under the savings plan, life insurance, and AD&D insurance.
Coinsurance – The percentage paid for a covered service, shared by you and the plan. Coinsurance can vary by plan and provider network. Review the plans carefully to understand your responsibility.
Copay – A flat fee you pay for office visits to network providers at the time services are delivered. Also, a flat fee you pay for prescription drugs under the PPO or HRA plans.
Deductible – The amount you pay each calendar year before the plan begins paying benefits. Not all covered services are subject to the deductible; for example, the deductible does not apply to preventive care services.
HIPAA – Health Insurance Portability and Accountability Act, which provides privacy standards to protect patients’ medical information.
Imputed Income – The addition of the value of non cash benefit compensation to an employee’s taxable wages in order to properly withhold income and employment taxes from the wages. Imputed income is taxable to the employee.
In-Network Care – Care provided by contracted doctors within the plan’s network of providers. This enables participants to receive care at a reduced rate compared to care received by out-of-network providers.
Out-of-Network Care – Care provided by a doctor or at a facility outside of the plan’s network. Your out-of-pocket costs may increase, and services may be subject to balance billing.
Out-of-Pocket Maximum – The maximum amount you pay per year before the plan begins paying for covered expenses at 100%. This limit helps protect you from unexpected catastrophic expenses.
Preventive Care – Routine health care, including annual physicals and screenings, to prevent disease, illness, and other health complications. In-network preventive care is covered at 100%.
Urgent Care – Urgent care is not the same as emergency care. Visit urgent care for sudden illnesses or injuries that are not life-threatening. Urgent care centers are helpful when care is needed quickly to avoid developing more serious pain or problems.
Beneficiary – The recipient you choose who will receive benefits if you die while covered under the savings plan, life insurance, and AD&D insurance.
Coinsurance – The percentage paid for a covered service, shared by you and the plan. Coinsurance can vary by plan and provider network. Review the plans carefully to understand your responsibility.
Copay – A flat fee you pay for office visits to network providers at the time services are delivered. Also, a flat fee you pay for prescription drugs under the PPO or HRA plans.
Deductible – The amount you pay each calendar year before the plan begins paying benefits. Not all covered services are subject to the deductible; for example, the deductible does not apply to preventive care services.
HIPAA – Health Insurance Portability and Accountability Act, which provides privacy standards to protect patients’ medical information.
Imputed Income – The addition of the value of non cash benefit compensation to an employee’s taxable wages in order to properly withhold income and employment taxes from the wages. Imputed income is taxable to the employee.
In-Network Care – Care provided by contracted doctors within the plan’s network of providers. This enables participants to receive care at a reduced rate compared to care received by out-of-network providers.
Out-of-Network Care – Care provided by a doctor or at a facility outside of the plan’s network. Your out-of-pocket costs may increase, and services may be subject to balance billing.
Out-of-Pocket Maximum – The maximum amount you pay per year before the plan begins paying for covered expenses at 100%. This limit helps protect you from unexpected catastrophic expenses.
Preventive Care – Routine health care, including annual physicals and screenings, to prevent disease, illness, and other health complications. In-network preventive care is covered at 100%.
Urgent Care – Urgent care is not the same as emergency care. Visit urgent care for sudden illnesses or injuries that are not life-threatening. Urgent care centers are helpful when care is needed quickly to avoid developing more serious pain or problems.
Contact Information
To access your benefits portal, visit benefitsolver.burnsmcd.com. While outside the company network, log in using your standard network username and password.
Benefits Group, Human Resources
1-816-822-3400
benefits@burnsmcd.com
Benefits Group, Human Resources
1-816-822-3400
benefits@burnsmcd.com